BUS 292 - Business Leadership Seminar II

Credits: 1-3
LEC hours per week: 3
Designed to enhance the practical experiences of students during their cooperative learning experience. Feedback and discussion on pertinent work issues including; ethics, office politics, delegation, asking for help, networking, and identifying future career goals. Formerly: BA 292.
Corequisite(s): BUS 291
Course Outcomes:

Assess tasks, strategies, and skills of effective leaders.
Identify personal values and apply those values to known organizations.
Formulate a strategy to become an effective leader within a known organization.
Identify strategies for cultivating committed employees who deliver excellent customer service and grow businesses.
Distinguish between customer support activities that maintain, build, or drive loyalty within a business structure.

Course Topics:

Work ethic
Employer expectations (mission, goals, values)
Office politics
Conflict management
Networking/key contacts
Leadership theory
Effective work teams
Experience and resourcefulness