BUS 157 - Human Relations In Business

1. Explain the purpose and importance of human relations skills in our multicultural society.
2. Demonstrate a global perspective including sensitivity needed in the workplace to successfully interact with individuals of diverse race, ethnicity, gender, age, disability, culture, or sexual orientation.
3. Recognize, describe and employ effective problem-solving and goal-setting skills in a diverse workplace setting.
4. Compare and contrast best practices for leaders within an organization.
5. Demonstrate critical thinking skills by analyzing both business etiquette and social/ethical responsibilities in a modern business environment.

1. Human relations
2. Perception
3. Motivation and work ethic
4. Attitude and self-esteem
5. Intercultural communications
6. Group dynamic/teamwork/goal setting
7. Leadership
8. Managing change
9. Employee rights and workplace expectations