May 21, 2024  
2023-2024 WWCC College Catalog 
    
2023-2024 WWCC College Catalog

JD 192 - Human Relations Seminar


Credits: 2
LEC hours per week: 2
Students explore issues related to their cooperative work experience focusing on effective workplace relationships and how self-knowledge, perception, attitudes, and behavior affect these relationships and job satisfaction. Students will also learn effective learning skills for workplace and educational success.
Corequisite(s): JD 190 .
Course Outcomes:
  • Develop an awareness of group dynamics and teamwork in the workplace.
  • Develop effective strategies for conflict resolution in the workplace.
  • Demonstrate effective communication skills.
  • Communicate the complaint, the cause, and the action taken to correct the problem.
  • Use software applications and technical equipment appropriate for task.
  • Exhibit professionalism as listed in “Guidelines to Success” policies.
Course Topics:
  1. Workplace dynamics
  2. Communication skills
  3. Employee and management roles
  4. Conflict resolution