CMST& 240 - Intercultural Communication

• Compare the communication behaviors and views of different cultures.
• Explain how intercultural communication is influenced by perceptions, language usage, nonverbal communication, ethics, values, cultural patterns and thinking modes.
• Describe effective intercultural communication skills.
• Defend the value of effective intercultural skills.
• Analyze identity in relation to culture, worldviews, behaviors, blind spots, and potentialities.
• Apply the concepts and vocabulary of the intercultural communication in written work or discussions.
• Apply techniques to use during professional/personal intercultural relationships, including active listening.
• Contrast verbal and nonverbal communication with an emphasis on cultural differences in nonverbal behavior.
• Identify the characteristics and types of popular culture.
• Explain the importance of popular culture in intercultural communication.

1. Perceptions
2. Language usage
3. Nonverbal communication
4. Cultural patterns and thinking modes
5. Values and ethics
6. Intercultural communication and self-awareness
7. Critical thinking and intercultural interactions (managing emotions)
8. Understanding external influences on communication
9. Self-disclosure
10. Listening skills and responding skills
11. Emotions
12. Verbal expression
13. Communication skill building for professional settings (example: health care)
14. Navigating communication barriers
15. Building trust
16. Relationships (friends, colleagues, romantic relationships, familial relationships)
17. Conflict management